About House and Hound Care –  Professional Pet Sitting in Palm Beach County

Our Mission & Values

Who We Are

We are a team of experienced, dedicated pet care professionals committed to your pets’ well-being. Whether you’re away for a few hours or several days, we treat every animal in our care as if they were our own.

Our services are built on three core values: Professional, Knowledgeable, and Compassionate pet care.

Why Pet Parents Trust House and Hound Care

House and Hound Care was created to give pet parents peace of mind when they can’t be home. We understand that inviting someone into your home to care for your pets requires trust, reliability, and clear communication.

That’s why we’ve built our company around professionalism, safety, and personalized care. Every client receives a free meet and greet visit, and every pet sitter undergoes background checks, screening, and ongoing training.

Our goal is simple: provide the kind of care we would want for our own pets.

• Free meet and greet introduction visits
• Background-checked and carefully selected pet sitters
• Licensed, insured, and bonded company
• GPS-tracked visits with photo and video updates
• Secure online scheduling and client portal
• Trusted by pet parents across Palm Beach County

Ready to Get Started?

Our Professional Standards & Certifications

House and Hound Care is committed to maintaining the highest professional standards in the pet care industry. We continuously invest in training, technology, and safety so our clients always receive dependable, high-quality service.

Professional

  • Prompt and clear communication

  • Reliable, on-time visits with photo updates

  • Licensed, insured, and bonded

  • Certified members of Pet Sitters International

  • GPS-tracked visits and secure online scheduling

Knowledgeable

  • Ongoing training in pet care and safety

  • Expertise in positive reinforcement training methods

  • Experience with dogs, cats, and a wide range of other pets

  • Commitment to continuous learning and best practices

Compassionate

  • Genuine love for animals

  • Personalized attention and care for every pet

  • Support for local pet rescue and community initiatives

Monika Stefaniak owner of House and Hound Care

Welcome to House and Hound Care — a boutique pet care company led by Monika Stefaniak, a dedicated professional who has been providing loving, reliable pet sitting services since 2004. With over two decades of hands-on experience, Monika built House and Hound Care on the values of trust, compassion, and exceptional care — offering peace of mind to pet parents and personalized attention to every animal we look after.

Meet the Founder of House and Hound Care

Hi, I’m Monika — the founder of House and Hound Care, and a lifelong animal lover. My journey into professional pet care began in a way I never expected: with a walk around the block and a $20 bill I didn’t see coming.

Back in the early 2000s, I was working as an office manager at a small hotel in Sunny Isles Beach. One day, a sweet elderly couple checked in with their husky, Wolfy. Even though the hotel had a no-pets policy, I made an exception — they were displaced after a hurricane, and Wolfy clearly needed a safe place too. A few days later, I asked if I could take him for a walk, just because I missed being around dogs. When I brought him back, they handed me $20. I was completely surprised. I thought I was the lucky one for getting to spend time with their dog.

That small moment changed everything.

I began researching pet sitting, and it quickly became clear that this was what I wanted to do. I had no car at the time, very little money, but a lot of determination. I taught myself how to build a website, created my first pet care business, and started biking to every client. Slowly but steadily, my client base grew — and so did my passion for building something truly meaningful.

Over the next decade, I scaled my first company to a team of over 70 pet sitters serving clients across Miami-Dade, Broward, and Palm Beach counties. I eventually sold that business, moved to West Palm Beach with my husband Jeff (a firefighter), and we finally settled into a home with a big yard — something I had always dreamed about.

While I loved having more time to paint, garden, and relax, I missed the purpose and joy that came from working directly with pets and the people who love them. That’s why I created House and Hound Care — a boutique pet sitting company built on everything I’ve learned over the past 20+ years.

This time, I wanted to go back to what I loved most: forming real connections with clients and providing truly high-quality, personalized care. I’m committed to building a small, trustworthy team that shares my values: professionalism, knowledge, and compassion. I carefully select each team member to ensure that every visit reflects the standards I believe in — and the level of care I’d want for my own pets.

Today, our home is filled with small rescue dogs, and every day I’m grateful to be doing work that genuinely makes a difference. I believe that when you do something with love, it shows — and I bring that belief into every part of House and Hound Care.

Today, House and Hound Care provides professional pet sitting, dog walking, overnight pet care, and private dog boarding throughout Palm Beach County. Our mission is to deliver dependable, personalized pet care that allows pet parents to travel and work with confidence.

I look forward to meeting you and your furry family soon.

Serving Palm Beach County Pet Families

We proudly provide professional pet sitting, dog walking, and in-home pet care throughout Palm Beach County. Our local team serves busy professionals, families, and travelers who want reliable care for their pets in the comfort of home.

House and Hound Care Pet Sitting in Palm Beach County FL

At House and Hound Care, we proudly provide trusted pet sitting services throughout Palm Beach County, offering reliable care for dogs and cats in the comfort of their own homes. Our experienced team handles everything from daily visits to overnight care, always focused on maintaining routines, safety, and personalized attention for every pet. If you’d like to learn more about the areas we serve, visit our Palm Beach County pet sitting page to explore our local services in more detail.

Pet sitting in Palm Beach county FL by House and Hound Care

Our dedicated pet sitters are carefully selected for their experience, reliability, and genuine love for animals, and we work hard to support them so they can provide the best care possible. Whether you’re looking to schedule services, have questions about your pet’s care, or want to get started with a free introduction visit, we invite you to contact us anytime. If you’re an animal lover interested in joining a supportive, professional team, you can also learn more about current opportunities on our Join Our Team page.

House and Hound Care is a proud member of Pet Sitters International (PSI), the world’s leading educational association for professional pet sitters. We are fully licensed, insured, and bonded, and our PSI membership reflects our commitment to industry standards, ongoing education, and providing safe, reliable, and compassionate pet care for every client.

Frequently Asked Questions About House and Hound Care

Choosing a professional pet sitting company is a big decision. Here are answers to the most common questions about our team, our standards, and how we care for your pets.

Are you licensed, insured, and bonded?

Yes. House and Hound Care is a fully licensed, insured, and bonded professional pet sitting company. This protects your home, your pets, and provides peace of mind while you are away.

Are your pet sitters background checked?

Absolutely. Every pet sitter completes a thorough screening and background check before joining our team. We carefully select responsible, compassionate animal lovers who meet our high standards.

Do you offer a meet and greet before services start?

Yes — we provide a free meet and greet visit for all new clients. This allows you, your pets, and your sitter to meet in person, review routines, and make sure everyone feels comfortable before services begin.

How do you communicate with clients during visits?

We use a professional pet care app that provides GPS-tracked visit reports, notes, photos, and videos after every visit. You’ll always know how your pets are doing.

Will I have the same pet sitter each time?

We typically introduce two sitters — a primary sitter and a backup sitter. This ensures reliable coverage and consistency even if your primary sitter is unavailable.

What services does House and Hound Care provide?

We provide a full range of in-home pet care services, including:

Pet sitting visits
Daily dog walking
• Overnight pet sitting
Private dog boarding in a sitter’s home
• House sitting and pet transportation

Do you serve all of Palm Beach County?

Yes! We proudly serve pet families throughout Palm Beach County, including West Palm Beach, Palm Beach Gardens, Wellington, Jupiter, Royal Palm Beach, and surrounding communities.

How do I become a client?

Getting started is easy! Simply contact us through our website or by phone, and our office team will guide you through registration and scheduling your free meet and greet.